M&M Frequently Asked Questions
How many M&M's are in 1lb.?
- There are approximately 500 individual M&M's in 1lb. .
- This will measure out to be about 2 cups worth of candy.
Does Sweet Be's personalize M&M's?
- No, Sweet Be's offers 21 different specialty colors of M&M's.
- We can not add wording or pictures to your M&M's.
Are the M&M's I am ordering the real Trademarked Candy from Mars?
- Yes, Sweet Be's only sells the trademarked M&M candies.
What is the minimum order of candy?
- You have to purchase a minimum of 2 lbs. of M&M's.
- This can be broken into various colors which can be either mixed together or bagged separately.
- If you want to order multiple color variations, please visit the "Create Your Own Custom M&M's Mix" link.
What if I want 1 lb. of two or more colors?
- As long as your order totals 2 lbs., you can break the order up into multiple color combinations.
- Please go to the "Create Your Own Custom M&M's Mix" link.
- Choose whether you would like them mixed together or separated by color.
Why does the weight on the website read 1.25 lbs.?
- We may use extra packaging or ice packs during shipping depending on the weather. These materials will add extra weight to the package.
- You will receive the quantity added to the cart, not the extra .25 lbs.
Does Sweet Be's ship with Ice Packs?
- Yes, based on weather conditions.
What if my M&M's melt or are damaged upon arrival?
- We are happy to work with our customers and shipping companies to ensure your items are delivered in perfect condition.
- We handle each order on an individual basis.
- Please call us at 314-835-1400 to report any problems.
Can I return my M&M or candy order?
- Unfortunately due to the FDA rules and regulations we can not accept back any candy items once they are out of our facility.
- If you need to change or cancel your order please do so before it is shipped out. Call us at 314-835-1400.
- Once shipped, we can not make changes or accept returns.
What if I need my M&M's by a certain date or expedited?
- Please note the date in the comments section during the check out process in which you would like to receive your order.
- We ship for orders to arrive in 2-5 days but we do have other expedited options available. Call us at 314-835-1400.
Where should my candy be delivered?
- We can deliver to your workplace or home.
- We recommend that you have all candy orders shipped to an address where someone will be at time of delivery.
- We recommend you bring the package inside right away, out of the heat or cold.